Privacy Policy

ZMA Digital (“we,” “our,” “us”) is a digital agency based in Canada, providing AI-powered marketing, development, and automation services to clients worldwide.
This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, and digital tools.

Information We Collect

We collect personal and technical information to deliver and improve our services. This includes contact details like your name, email address, phone number, and business name, typically gathered through website forms, live chat, or strategy calls.

We also collect technical data such as your IP address, browser type, device information, and pages visited. This data helps us understand usage patterns and improve our website and services.

If you create an account or become a client, we may collect billing information and login credentials. We also gather data on how you use our services, interact with emails, and engage with our AI chatbots, all to enhance your experience.

We do not knowingly collect personal information from anyone under the age of 16.

How We Use Your Information

We use your information to provide services, respond to inquiries, and improve your experience with our digital products. This includes:

  • ● Delivering and improving our website, AI tools, and digital campaigns
  • ● Sending newsletters, offers, or important service updates (with your consent)
  • ● Processing payments and managing accounts
  • ● Personalizing content, automating responses, and optimizing user flows
  • ● Complying with legal obligations or protecting our business from fraud and abuse

In cases where laws like GDPR or CCPA apply, we rely on lawful bases such as your consent, the performance of a contract, legitimate interest, or legal obligation.

Cookies & Tracking Technologies

We use cookies and similar tracking tools to improve your browsing experience, analyze website traffic, measure ad performance, and support retargeting campaigns. You can manage cookie preferences through your browser settings or decline non-essential cookies via our cookie banner.

Sharing Your Information

We do not sell your personal information.

We may share it with trusted third parties who help us operate our business. These include cloud hosting providers, payment processors, marketing platforms, analytics tools, and CRM systems. All third-party vendors are bound by confidentiality and data protection agreements.

In rare cases, we may disclose your information to comply with legal obligations, respond to regulatory requests, protect our rights, or during business mergers or acquisitions.

International Data Transfers

If you’re located outside of Canada, your data may be transferred and stored in countries that have different data protection standards. We take necessary steps to ensure your data remains protected, including the use of standard contractual clauses and secure data storage practices.

Data Security

We take data security seriously and implement industry-standard practices to safeguard your information. This includes encrypted communications (HTTPS), access controls, secure servers, regular audits, and anonymization of AI training data where appropriate.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, or resolve disputes. When the data is no longer needed, we securely delete or anonymize it.

Your Rights

If you are in the European Union, United Kingdom, or under similar data protection laws, you may have the right to access, correct, delete, restrict, or object to the processing of your personal data. You may also request data portability or withdraw your consent at any time.

California residents may request information about the categories of personal data we collect and request that we delete or stop “sharing” their data under applicable privacy laws like the CCPA/CPRA.

To make a privacy-related request, email us at [email protected].

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

Updates to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we’ll notify you via our website or through direct communication (if you are a client). Your continued use of our website or services after changes indicates acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out:

ZMA Digital

Email: [email protected]

Address: 2507 Hurontario St, Mississauga, ON L5A 2G8, Canada

Phone: 647-535-8607